UK consumers would rather ditch Facebook than Huawei
UK Consumers Trust Huawei More Than Facebook
It appears British consumers are losing trust and confiedence in many of the most popular apps currently availabe due to concerns that their data is being misused, according to a new study.
The study by Open-Xchange revealed that almost 32 percent of users would be happy to stop using products and services developed by Facebook, while a further 14 percent saying this extended to WhatsApp and Instagram.
In contrast, only 11 percent of UK users would stop using Huawei products, despite repeated accusations that the Chinese firm engages in surveillance practices.
Other tech giants did considerably better in the survey, with only 10 percent of people actively looking to stop using services or products developed by Google, while a further 11 percent of UK consumers said they are actively looking to stop using Apple’s products or services.
However, overall it seems that many consumers have serious trust issues when it comes to sharing their data online, with just six percent saying that big tech firms ‘completely’ respect their right to privacy online.
More than half (58 percent) said they do not trust the big messaging platform providers with their personal data, and a similar amount (63 percent) answering ‘no’ when asked whether or not they believe that the big messaging platforms respect their privacy rights.
In total, just five percent of Britons state that they ‘completely’ trust these firms when it comes to how they handle their data.
Rafael Laguna, CEO of Open-Xchange commented:
Today's biggest privacy risks arguably come from the big messaging platform providers. …These businesses are essentially utilities that we rely upon for personal and business communications; yet for a huge proportion of us, trust in these firms is at an all-time low.