Global Compliance with Integrity

Incident & Breach Management

Incident & Breach Management

The growing need to manage incidents

The need for organisations to manage incidents, automate tasks, and maintain records for improved compliance and notification response is growing as more and more modern data privacy regulations are enacted. This is further complicated when data is shared or transferred across third country borders and differing jurisdictional boundaries. The Data Privacy Group will deploy a solution powered by OneTrust DataGuidance intelligence, an innovative database of global privacy and breach laws, integrated directly into the OneTrust platform. We will build automated workflows embedded with context and attribute values that helps your organisation react to incidents and audits according to applicable laws or custom use cases.

The growing need to manage incidents

The need for organisations to manage incidents, automate tasks, and maintain records for improved compliance and notification response is growing as more and more modern data privacy regulations are enacted. This is further complicated when data is shared or transferred across third country borders and differing jurisdictional boundaries. The Data Privacy Group will deploy a solution powered by OneTrust DataGuidance intelligence, an innovative database of global privacy and breach laws, integrated directly into the OneTrust platform. We will build automated workflows embedded with context and attribute values that helps your organisation react to incidents and audits according to applicable laws or custom use cases.

Our Incident & Breach Management Solution Comprises Of 8 Critical Pillars

Reports & Dashboards

Incident Management

Jurisdiction Management

Template Management

Incident Workflows & Rules

Incident Type Management

Web Form Design & Management

Attribute Management

Reports and Dashboard Management

Providing a comprehensive view of your organisation’s capacity with visualisations that provide critical metrics about your incidents. We will build custom dashboards that optimise your organisation’s capacity.

Incident Workflows & Rules Management

The Data Privacy Group’s experts will configure your Incident and Breach workflow for optimal assessment automation to ensure response notification deadlines are met. We will ensure the automated workflows and rules align with jurisdictional law, geographic location, and severity classification whilst employing condition-based routing rules that automate the assignment of workflows to incidents based on the specific incident details.

Jurisdiction Management

The Data Privacy Group’s Incident & Breach experts will implement OneTrust’s Databreachpedia, a global data breach regulation database to enable pairing of an incident to its corresponding data protection law or jurisdiction and subsequent notification requirements, timelines, and contact details. The solution will also provide an overview of the relevant data protection law and external links to the applicable legislation.

Template Management

The Data Privacy Group experts will build and configure your assessment templates. The assessments will be linked to the Self-Service Portal to allow your users to report incidents quickly and easily. We will also link the assessments to the Incident and Breach workflow to automatically initiate the required tasks to assess and respond to the incident.

Incident Workflows & Rules Management

The Data Privacy Group’s experts will configure your Incident and Breach workflow for optimal assessment automation to ensure response notification deadlines are met. We will ensure the automated workflows and rules align with jurisdictional law, geographic location, and severity classification and employ condition-based routing rules that automate the assignment of workflows to incidents based on the specific incident details.

Incident Type Management

The Data Privacy Group will work with you to define a fully customised set of possible incident types that are relevant to your business and your reporting needs.

Web Form Design & Management

The Data Privacy Group’s experts will design and configure a web form, fully branded to your company’s brand guidelines. This form can be used to generate a link that external users can use to submit incidents to the Incident Register. If required, our experts will also assist your web developers with integration of this form onto your company website.

Attribute Management

The Data Privacy Group’s experts will create custom attributes to further describe the nature of an incident. These attributes will then be added to incident assessments to customise the recording of incidents and breaches.

With The Data Privacy Group, you'll always get...

Fast-track to compliance

Scaleable processes

Round the clock support

Instant expert help

No nasty surprises

Reduce your time to value